One partner for everything your business runs on.
Software & Web Development
Cyber Security
Digital Marketing
Project Management
Retail POS
Restaurant POS
Hotel POS
Trusted by SMEs & Enterprises across Kenya
MAMA NGINA RETAIL STORESUZIMA WHOLESALERSKILIMANI BOOKSHOPJITEGEMEE TRADERSRAFIKI SUPERMARKETHIGHLAND GROCERSPAMOJA DISTRIBUTORSSAVANNA BITES RESTAURANTBAOBAB GROVE HOTELCHEZA ELECTRONICSNYUMBANI GUESTHOUSEMLIMA GRILL HOUSE
About Us

Elite Interactive Ltd is a software development and digital solutions company headquartered in Nairobi. We work with retailers, schools, and growing organisations to design, build, and support the systems behind their daily operations — spanning software & web development, cyber security, digital marketing, and project management.

Beyond consulting, we build and maintain our own suite of products — Retail POS, Restaurant POS, and Hotel POS — used by businesses and institutions locally. Everything we build is designed to be reliable, easy to adopt, and priced to make sense, wherever in the world you're running it from.

01

Global reach, local roots

02

Offline-first design

03

Fixed, transparent pricing

04

Support that answers the phone

NAIROBI HQ · GLOBAL REACH
0
Years building software
0
Projects delivered
0
Businesses on our systems
0
% client retention
What We Do

Software & Web Development

Custom software, business systems, and websites built around how your business actually works — from a first prototype to a fully deployed, scalable product.

Cyber Security

Security audits, vulnerability assessments, and hardening for your systems and data — so growth doesn't come at the cost of a breach.

Digital Marketing

SEO, social media, and campaign management that gets your business found online — built to work alongside the systems we build for you, not separately from them.

Project Management

A dedicated project lead keeps your build on schedule and on budget, with weekly check-ins, clear milestones, and no surprises when it's time to launch.

Our Products

Elite POS

A cloud-based point of sale system built to be fast to set up and easy to run — from checkout and stock to payments, staff, and multiple branches, all from one device.

  • Cash sales, invoices, quotations & sale returns
  • M-Pesa integration for secure mobile payments
  • KRA eTIMS-compliant, out of the box
  • Real-time inventory with automated reorder alerts
  • Works with barcode scanners, receipt printers & card readers
Supermarkets with a deli, café, or takeaway counter
Grocery chains with multiple brands
Hypermarket chains
Convenience stores
ELITE POS — MODULES
SM
Sales
HW
Hardware
MP
M-Pesa
ET
eTIMS
LC
Loyalty
IM
Inventory
OP
Offers
CP
Customers
BS
Bulk SMS
RA
Reports
SU
Suppliers
MS
Multi-Store

Explore Elite POS by module

Everything you need at the till, and the hardware to run it.

  • Sales management — cash sales, invoices, quotations, sale returns
  • Hardware integration — barcode/fingerprint scanner, thermal printer, touchscreen, customer display, card reader

Take payments securely and stay compliant with KRA.

  • M-Pesa integration for secure mobile payment handling
  • KRA eTIMS integration — seamless connection to the eTIMS platform

Know your stock levels and manage suppliers without leaving the till.

  • Inventory management — real-time stock levels, automated reorder alerts, stock movement logs
  • Supplier management — manage suppliers and payments seamlessly

Turn one-time buyers into repeat customers.

  • Loyalty card support — customers earn redeemable points
  • Customer profiles — purchase trends and insights to reward loyal customers

Bring customers back with offers they'll actually see.

  • Offers & promotion tools — digital coupons, discounts, campaigns
  • Bulk SMS — reach customers directly with discounts and promotions

See how the business is doing — every branch, one view.

  • Reporting & analytics dashboard — sales trends, peak hours, staff performance
  • Multi-store support — manage more than one outlet from a single device

Your sales data, protected.

  • Security & backup — protection from unauthorized access, use, disclosure, and destruction
  • Automated regular backups
Also included: free setup support, regular updates, and training for your till staff so the switch to Elite POS is smooth from day one.

Elite Restaurant POS

A point of sale built for the pace of a restaurant floor — table management, kitchen tickets, and split bills that keep waiters, chefs, and cashiers in sync from order to payment.

  • Visual floor plan with live table status
  • Kitchen Display System & automatic KOT printing
  • Split, merge & transfer bills across tables
  • M-Pesa, card & cash payments with tip tracking
  • Menu, modifiers & combo management
Restaurants & bistros
Cafés & coffee shops
Bars & lounges
Fast-food & takeaway outlets
ELITE RESTAURANT POS — MODULES
TB
Table Plan
OR
Orders
MN
Menu
KD
Kitchen Display
PM
Payments
TP
Tips
RS
Reservations
SF
Staff & Shifts
CL
Customers
OD
Online Delivery
RP
Reports
MB
Multi-Branch

Explore Elite Restaurant POS by module

Know exactly what's happening on the floor, table by table.

  • Visual floor plan with live table status
  • Dine-in, takeaway & delivery orders
  • Split, merge & transfer bills between tables

Orders reach the kitchen the moment they're placed — no shouting across the pass.

  • Menu, modifiers & combo management
  • Kitchen Display System (KDS)
  • Automatic KOT printing & recipe-level stock tracking

Close out a table fast, however the guest wants to pay.

  • M-Pesa, card & cash payments
  • Split payments across a table
  • Tip tracking & distribution

Run the front and back of house from the same system.

  • Waiter assignment & shift management
  • Roles & permissions by staff type
  • Reservations & waitlist management

Keep guests coming back, whether they dine in or order in.

  • Customer profiles & repeat-visit tracking
  • Loyalty points
  • Online ordering & delivery app integration

See what's selling, when it's busy, and where the margin is going.

  • Sales by item & food cost reports
  • Peak-hour & waiter performance analytics
  • Multi-branch & multi-outlet support
Also included: offline mode for spotty connections, printer & card reader setup support, and free training for waitstaff and kitchen teams.

Elite Hotel POS

A front-desk-to-checkout system for hotels and lodges — bookings, room status, guest billing, and food & beverage, all connected so nothing gets missed at handover.

  • Real-time room availability & reservations
  • Front-desk check-in & check-out in seconds
  • Guest folio billing with split & room charges
  • Restaurant & room service orders linked to the guest bill
  • OTA integration with Booking.com, Expedia & more
Boutique hotels & lodges
Guesthouses & B&Bs
Resorts with multiple outlets
Serviced apartments
ELITE HOTEL POS — MODULES
RB
Room Booking
FD
Front Desk
HK
Housekeeping
FB
F&B / Room Service
BL
Billing
PM
Payments
CH
Channel Manager
GP
Guest Profiles
LY
Loyalty
RT
Rate Management
RP
Reports
MP
Multi-Property

Explore Elite Hotel POS by module

See what's available and get guests checked in without the paperwork.

  • Real-time room availability & reservations
  • Front-desk check-in & check-out
  • Booking calendar with drag-and-drop room assignment

Know exactly which rooms are ready, occupied, or being cleaned.

  • Live room status tracking
  • Housekeeping task assignment
  • Maintenance & out-of-order room flagging

One guest folio, every charge, closed out fast at checkout.

  • Guest folio billing with split & room charges
  • M-Pesa, card & cash payments

Restaurant, bar, and room service — all billed straight to the room.

  • Restaurant & room service orders linked to guest bills
  • Minibar & in-room charge tracking

Recognise returning guests and fill more rooms through more channels.

  • Guest profiles & stay history
  • Loyalty & repeat-guest rewards
  • OTA / channel manager integration (Booking.com, Expedia & more)

Occupancy, revenue, and performance — across one property or many.

  • Occupancy & revenue reports
  • ADR & RevPAR analytics
  • Multi-property support from one dashboard
Also included: dynamic rate management, offline mode for spotty connections, and free training for front-desk and housekeeping teams.
The Team
JM

Steve Kamau

Director

Leads client strategy and product direction. Nine years building software for Kenyan retailers before joining Elite Interactive.

NN

Newton Nyanga

Project Lead

Manages new client relationships and partnerships as Elite Interactive grows across the region.

TO

Tychus Omondi

Technical Lead

Architects and builds the core of our POS, with a focus on making offline-first software actually reliable.

AK

Amina Kones

Project Manager

Keeps every build on schedule — the person you'll speak with weekly from kickoff to launch.

BK

Brian Kiptoo

UI/UX Designer

Designs interfaces for people using the system on a busy shop floor or a Monday-morning staff room, not a design portfolio.

AH

Abedi Hussein

Cyber Security Lead

Runs security audits and hardens client systems — so growth never comes at the cost of a breach.

SW

Steve Wambua

Digital Marketing Manager

Runs SEO, social, and campaign strategy — making sure the systems we build actually get found and used.

SK

Samuel Kimani

Backend Developer

Builds and maintains the APIs and infrastructure powering our POS and school systems behind the scenes.

FN

Faith Njeri

QA Engineer

Tests every release before it reaches a till or a classroom, so bugs get caught before customers do.

JW

Josephine Wambui

Customer Success Lead

The first call when something needs fixing — keeps clients supported long after launch day.

Sample Customers

Businesses running on our systems.

A sample of the organisations we currently support.

MN
Mama Ngina RetailPOS · 6 branches
UW
Uzima WholesalersPOS · Consulting
KB
Kilimani BookshopPOS System
JT
Jitegemee TradersPOS · Project Mgmt
RS
Rafiki SupermarketPOS · 3 branches
HG
Highland GrocersRetail POS
PD
Pamoja DistributorsPOS · Wholesale
SB
Savanna Bites RestaurantRestaurant POS
BG
Baobab Grove HotelHotel POS
CE
Cheza ElectronicsRetail POS
NG
Nyumbani GuesthouseHotel POS
MG
Mlima Grill HouseRestaurant POS
Testimonials

"Checkout used to be our biggest headache during peak hours. With Elite POS, our tills move fast even when the internet drops, and M-Pesa reconciliation just works."

PM
Peter MwangiProprietor, Highland Grocers

"Check-in used to take ten minutes of flipping through a booking diary. Now front desk sees every room's status at a glance, and guest bills from the restaurant land on the folio automatically."

CN
Caroline NjokiFront Office Manager, Baobab Grove Hotel

"We run six branches and used to reconcile stock by phone calls and spreadsheets. Elite Interactive built us a system where every branch manager sees the same numbers, in real time."

GK
Geoffrey KariukiManager, Pamoja Distributors

"Table turnover used to slow right down whenever a waiter had to run back and forth to the kitchen. Now orders hit the kitchen display instantly, and splitting a bill across a table takes seconds."

LW
Lucy AtienoGeneral Manager, Savanna Bites Restaurant
Careers

IT Sales Representative

Full-timeNairobi, KenyaSales

Elite Interactive Ltd is looking for a dynamic, excellent IT Sales Representative. The IT Sales Representative will be responsible for selling software products and services — specifically Point of Sale systems — to potential and existing customers.

Qualifications for the IT Sales Representative Job

  • Holder of a diploma in Sales and Marketing is an added advantage
  • Previous experience selling technology products or services, specifically Point of Sale systems, is an added advantage
  • Excellent interpersonal skills, ambitious and self-motivated

How to Apply

Submit your CV, copies of relevant documents, and application to jobs@eliteinteractive.co.ke.

Closing Date: 23 September 2026
Contact Us
Riara Suites, Rm 40Riara road, Kilimani
Emailinfo@eliteinteractive.co.ke
Phone+254 724275244
✓ Thanks — your message has been received. We'll be in touch within one business day.
Terms & Conditions
1. Acceptance of Terms

By accessing or using Elite Interactive Ltd's Point of Sale (POS) system, M-Pesa Till Integration, and eTIMS Integration services available at eliteinteractive.co.ke (collectively, the "Services"), you ("Merchant," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.

2. Definitions

"POS System" refers to our point of sale software and hardware solution for processing transactions.

"M-Pesa Till Integration" refers to the integration service that enables M-Pesa payment acceptance through your Till Number.

"eTIMS Integration" refers to the integration with Kenya Revenue Authority's electronic Tax Invoice Management System for tax compliance.

"Merchant" refers to the business entity or individual using our Services.

"Transaction" refers to any sale, refund, or payment processed through the Services.

3. Service Description
3.1 POS System

We provide a cloud-based POS system that enables you to:

  • Process sales transactions
  • Manage inventory
  • Generate reports
  • Manage customer data
  • Track business performance
3.2 M-Pesa Till Integration

Our M-Pesa integration allows you to:

  • Accept M-Pesa payments directly through your Till Number
  • Receive real-time payment notifications
  • Automatically reconcile M-Pesa payments with sales records
  • Generate M-Pesa transaction reports
3.3 eTIMS Integration

Our eTIMS integration enables:

  • Automatic generation of tax invoices
  • Real-time transmission of invoice data to KRA
  • Compliance with Kenya Revenue Authority requirements
  • Storage and retrieval of tax records
4. Merchant Obligations
4.1 Registration and Account Security
  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized access or security breach
  • You are responsible for all activities that occur under your account
4.2 M-Pesa Till Requirements
  • You must have a valid M-Pesa Till Number registered with Safaricom
  • You must maintain sufficient M-Pesa account balance for transaction processing
  • You are responsible for all M-Pesa service charges imposed by Safaricom
  • You must comply with all Safaricom M-Pesa terms and conditions
4.3 eTIMS Compliance
  • You must have a valid PIN certificate from Kenya Revenue Authority
  • You must maintain an active eTIMS account with KRA
  • You are responsible for the accuracy of all tax information submitted
  • You must comply with all KRA regulations and tax laws
  • You must ensure timely submission of tax returns as required by law
4.4 Proper Use
  • You will use the Services only for lawful purposes
  • You will not use the Services to process fraudulent or unauthorized transactions
  • You will not attempt to circumvent any security measures
  • You will maintain adequate records of all transactions
5. Fees and Payment
5.1 Service Fees
  • Subscription fees for the POS system as specified in your service plan
  • Integration fees for M-Pesa and eTIMS connectivity (if applicable)
  • Transaction fees as outlined in your pricing agreement
  • Any additional fees for premium features or support
5.2 Third-Party Fees
  • M-Pesa transaction charges as determined by Safaricom
  • Any KRA-related fees or charges
  • Banking and payment processing fees
5.3 Payment Terms
  • Fees are payable in advance unless otherwise agreed
  • Failed payments may result in service suspension
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify fees with 30 days' notice
6. Data Handling and Privacy
6.1 Data Collection

We collect and process:

  • Transaction data
  • Customer information
  • Business performance metrics
  • M-Pesa payment records
  • Tax invoice data
6.2 Data Usage
  • We use your data to provide and improve the Services
  • Transaction data is transmitted to KRA through eTIMS as required by law
  • M-Pesa transaction data is shared with Safaricom for payment processing
  • We will not sell your data to third parties
6.3 Data Security
  • We implement industry-standard security measures
  • Data is encrypted during transmission and storage
  • Regular security audits and updates are performed
  • You are responsible for backing up your own critical business data
6.4 Data Retention
  • Transaction records are retained as required by Kenyan law (minimum 5 years)
  • You may request data deletion subject to legal retention requirements
  • eTIMS data must be retained per KRA regulations
7. M-Pesa Integration Specific Terms
7.1 Payment Processing
  • M-Pesa payments are subject to Safaricom's processing times
  • We are not responsible for delays in M-Pesa network or Safaricom systems
  • Payment confirmations are based on notifications from Safaricom
  • Disputes regarding M-Pesa transactions must be resolved with Safaricom
7.2 Reconciliation
  • The system performs automatic reconciliation of M-Pesa payments
  • You must verify and confirm all M-Pesa transactions
  • Discrepancies must be reported within 48 hours
  • We are not liable for unreconciled transactions due to Merchant error
7.3 Till Number Management
  • You must maintain an active and valid Till Number
  • Changes to your Till Number must be communicated immediately
  • Service interruptions due to Till Number issues are your responsibility
8. eTIMS Integration Specific Terms
8.1 Tax Compliance
  • You are solely responsible for tax compliance with KRA
  • We provide tools to facilitate eTIMS compliance but do not guarantee tax compliance
  • You must verify all tax invoices before transmission to KRA
  • Incorrect tax information submitted is your responsibility
8.2 Invoice Generation
  • Tax invoices are generated based on your transaction data
  • You must ensure accuracy of product tax classifications
  • Invoice amendments must be made through proper KRA procedures
  • We are not responsible for penalties arising from incorrect tax information
8.3 System Availability
  • eTIMS integration depends on KRA system availability
  • We are not liable for KRA system downtime or connectivity issues
  • Offline mode may be available subject to KRA regulations
  • Invoice queuing will occur during eTIMS system unavailability
8.4 Audit Trail
  • Complete audit trails are maintained for all tax invoices
  • Records are accessible for KRA audits as required by law
  • You must cooperate with any KRA audit or inspection
9. Service Availability and Support
9.1 Uptime
  • We strive for 99.5% uptime but do not guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible
  • Emergency maintenance may occur without notice
9.2 Support
  • Technical support is available during business hours
  • Emergency support may be available for critical issues
  • Response times vary based on your service plan
  • Support does not include training on basic POS operations
10. Limitations of Liability
10.1 Service Limitations

We provide the Services "as is" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service
  • Compatibility with all third-party systems
  • Accuracy of third-party data (M-Pesa, eTIMS)
  • Prevention of all security breaches
10.2 Liability Cap

To the maximum extent permitted by law:

  • Our total liability shall not exceed the fees paid by you in the preceding 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for lost profits, data loss, or business interruption
  • We are not liable for third-party service failures (Safaricom, KRA)
10.3 Merchant Responsibility

You are solely responsible for:

  • Tax compliance and accuracy of tax filings
  • M-Pesa Till management and Safaricom compliance
  • Customer disputes and chargebacks
  • Data backup and business continuity
  • Compliance with all applicable laws and regulations
11. Indemnification

You agree to indemnify, defend, and hold harmless Elite Interactive Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Inaccurate tax information you provide
  • Disputes with your customers
  • Your breach of third-party rights
12. Termination
12.1 Termination by Merchant
  • You may terminate with 30 days' written notice
  • No refunds will be provided for prepaid fees
  • You must export all data before termination
12.2 Termination by Us

We may terminate or suspend your access immediately if:

  • You breach these Terms
  • You fail to pay fees when due
  • You engage in fraudulent activity
  • We are required to do so by law or regulation
  • Your M-Pesa Till or eTIMS account becomes invalid
12.3 Effect of Termination

Upon termination:

  • Your access to the Services will cease
  • You remain liable for all outstanding fees
  • Data retention will follow our retention policy and legal requirements
  • Provisions that should survive termination will remain in effect
13. Modifications to Services and Terms
13.1 Service Changes
  • We may modify, suspend, or discontinue any feature of the Services
  • We will provide reasonable notice of material changes
  • Continued use after changes constitutes acceptance
13.2 Terms Changes
  • We may update these Terms from time to time
  • Material changes will be communicated via email or system notification
  • Your continued use after changes constitutes acceptance
  • If you disagree with changes, you may terminate the Services
14. Compliance with Laws
14.1 Kenyan Law Compliance

You must comply with all applicable Kenyan laws including:

  • The Kenya Revenue Authority Act
  • The Tax Procedures Act
  • The Central Bank of Kenya Act (for payment processing)
  • The Data Protection Act, 2019
  • Anti-Money Laundering regulations
14.2 Licensing

You are responsible for obtaining and maintaining all necessary business licenses and permits.

15. Dispute Resolution
15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya.

15.2 Dispute Process

In the event of any dispute:

  • Parties will first attempt to resolve through good faith negotiation
  • If unresolved within 30 days, parties may pursue mediation
  • Unresolved disputes shall be submitted to arbitration in Nairobi, Kenya
  • The language of arbitration shall be English
15.3 Jurisdiction

You consent to the exclusive jurisdiction of the courts of Kenya.

16. Intellectual Property
16.1 Our Rights
  • We retain all rights, title, and interest in the Services
  • Our trademarks, logos, and brand elements remain our property
  • You receive a limited, non-exclusive, non-transferable license to use the Services
16.2 Your Content
  • You retain ownership of your business data
  • You grant us a license to use your data to provide the Services
  • You represent that you have the right to use all content you input
17. Confidentiality

Both parties agree to:

  • Maintain confidentiality of proprietary information
  • Use confidential information only for the purposes of these Terms
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon termination
18. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Acts of God
  • Government actions or regulations
  • Internet or telecommunications failures
  • KRA or Safaricom system failures
  • Labor disputes
  • Pandemics or public health emergencies
19. Miscellaneous
19.1 Entire Agreement

These Terms constitute the entire agreement between the parties regarding the Services.

19.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

19.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

19.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

19.5 Notices

All notices must be in writing and sent to the contact information provided during registration.

20. Contact Information

For questions about these Terms or the Services, contact us at:

Riara Suites, Rm 40
Riara road, Kilimani
Email: info@eliteinteractive.co.ke
Phone: +254 724275244

Acknowledgment: By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.